![]() ![]() However, Amazon's internal personnel platform lets managers tweak performance ratings using the same tool that shows how team's array of employee scores line up with Amazon's recommended distribution. An Amazon human resources employee, Eilis Murphy, told the Times that this target fell to 4.1% earlier in the pandemic but has since returned to 6%.Īmazon warns managers to "avoid comparisons to other employees" and advises them not to adjust ratings "just to meet a recommended distribution," according to a presentation the Times reviewed. The evaluation system is key to Amazon's efforts to meet an "unregretted attrition" goal of having 6% of office workers deemed the lowest-performing leave the company each year, the Times reports. ![]() Most LEs are managed out of the company unless they improve. In my view, that’s not a problem at all it’s something all companies should be. Employees are grouped into 3 buckets: Top Tier (20), Highly Valued (75), Least Effective (5). The company does not deny that it expects to have a distribution of employee ratings but says this is normal. Stack ranking is when managers across a company are required to rank all of their employees on a bell curve. In a group of 100 employees, for example, Amazon says stack-ranking would mean assigning every employee a position from 1 to 100. The packet also instructs managers not to tell employees what Overall Value tier they're in and what pay range accompanies their tier.Īmazon told Insider that having a recommended distribution doesn't amount to stack-ranking. The Times reports that Amazon expects over a third of the employees put on these plans to fail.Įmployees are then told which of the three broad categories they fit into - "needs improvement," "achieves," or "exceeds" - based on their numeric evaluations on Amazon's performance input scale, according to the Times. Employees at the bottom are sometimes placed on a performance improvement plan. The bottom 5% of workers make up the "Least Effective" tier. Twenty percent of workers are expected to fill the highest tier, followed by 15%, 25% and 35% in the following tiers, respectively, all of whom are designated as "Highly Valued" employees. It asks, "When thinking about this employee's future contributions compared to others, where would you place them?" The document also asks managers to evaluate workers against "the performance bar for their role and level" on a scale of 1 to 7.Īmazon then groups employees into one of five tiers, called Overall Value designations, the document says. One document reviewed by the Times, called the Q1 2021 Talent Evaluation Packet, tells managers to consider an employee's potential on a four-point scale. ![]() Only that’s not just Amazon, it’s how 21st-century capitalism is done.Account icon An icon in the shape of a person's head and shoulders. “It’s that Amazon treats the humans in the warehouses as fungible units of pick-and-pack potential. In early April 2021, then-CEO Jeff Bezos said the company had amassed 200 million Prime subscribers, compared with 150 million at the start of 2020. “At the end of the day, the big problem isn’t the specifics of Covid-19 response,” Bray said. The chief executive officer, Jeff Bezos, who was already the richest man in the world, has personally seen his fortune swell by $13bn this month to $145bn. ![]() Bray also cited activism among warehouse workers themselves, including actions from Courtney Bowden, Gerald Bryson, Bashir Mohammed and Chris Smalls – all of whom were fired after organizing.Ī leaked memo obtained by Vice News showed how an Amazon executive denigrated Smalls, who had helped organize an action at a Staten Island, New York, warehouse, labeling him as “not smart or articulate” in a meeting with Jeff Bezos.Īmazon did not respond to a request for comment, but previously cited violations of internal policies as reasons for dismissing these employees.Īmazon made more than $33m per hour in the first three months of the year, according to earnings reports last week, boosted by consumers on lockdown ordering supplies to be delivered to home. ![]()
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